Use this guide to learn what sentiment analysis does and what it needs. For admins and survey creators.
AI features are optional. The AI survey generator and sentiment analysis use your own OpenAI API key: you pay OpenAI directly and Athenalogics never sees your key. The rest of InPoll works without one. Set the key up once as described in Set up AI with your OpenAI key.
Availability in InPoll 0.39
The Sentiments tab appears next to the Responses and Analytics tabs on the Summary page of a survey. In InPoll 0.39, this tab shows "Coming Soon..." and the page has no button to run sentiment analysis. You cannot run sentiment analysis from the InPoll screens yet.
What sentiment analysis does
Sentiment analysis uses OpenAI to read the tone of survey responses.
- Classification: each completed response is classified as positive, neutral or negative based on the language it uses.
- Overall score: InPoll calculates a combined sentiment score to show the general mood of your respondents.
- Results: the results show whether the overall sentiment is positive, neutral or negative. You can then look at individual responses to see the reasons behind the sentiment.
What it needs
- Your own OpenAI API key. An admin adds it once. See Set up AI with your OpenAI key.
- A survey with completed responses. Any survey can be analyzed, not only surveys created with AI.
Good to know
- When sentiment analysis runs, InPoll sends the completed responses, with the survey name and questions, to OpenAI. Nothing is sent unless someone runs it.