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Last Modify: 

29 Nov 2024

Inpoll Survey: Revolutionizing Feedback Management


Inpoll Survey is a cutting-edge feedback management platform that empowers organizations to capture, analyze, and leverage customer insights like never before. Designed to enhance customer engagement and drive data-driven decision-making, Inpoll Survey is the ultimate tool for businesses seeking to optimize their offerings and exceed customer expectations.


Inpoll's Salesforce Feedback Management is a dynamic tool that bridges the gap between you and your customers. It's a robust system that enables you to design, distribute, and collect feedback effortlessly within your Salesforce environment. Whether you're looking to measure customer satisfaction, gather product insights, or optimize your services, Inpoll has got you covered.


Are you ready to supercharge your customer engagement and gain valuable insights? Inpoll introduces an innovative way to harness the power of feedback through its cutting-edge Salesforce Feedback Management solution. Seamlessly integrated with Salesforce, Inpoll empowers businesses to capture, analyze, and act upon customer feedback like never before. Let's dive into the world of enhanced customer experience and data-driven decisions with Inpoll.

Key Features and Benefits:

  1. Seamless Integration: InPoll Survey seamlessly integrates with Salesforce, the world's leading customer relationship management platform. This integration ensures that customer feedback is effortlessly collected and integrated into your existing Salesforce environment, providing a comprehensive view of customer interactions.

  2. User-Friendly Interface: InPoll Survey boasts an intuitive and user-friendly interface that allows users to create, customize, and distribute surveys with ease. From multiple-choice questions to complex ranking scales, the platform offers a diverse range of question types to suit your specific data collection needs.

  3. Real-Time Analytics: Unlock actionable insights with Inpoll Survey's real-time analytics. The platform provides dynamic reports and visualizations that enable businesses to uncover trends, identify areas for improvement, and capitalize on strengths, all in real-time. This empowers organizations to make informed decisions based on accurate data.

  4. Engagement Optimization: InPoll Survey enables businesses to engage with customers at critical touchpoints along their journey. This timely interaction not only enhances customer experience but also maximizes the likelihood of receiving valuable feedback that can drive meaningful change.

  5. Data-Driven Decision-Making: With InPoll Survey, feedback becomes a powerful tool for growth. The platform transforms raw data into actionable insights, enabling organizations to refine strategies, fine-tune products, and ultimately enhance customer satisfaction.

  6. Customization: Tailor your surveys to align with your goals and objectives. Inpoll Survey offers a range of customization options, ensuring that each survey resonates with your target audience and delivers relevant insights.

Getting Started with Inpoll's Salesforce Feedback Management:

  • Integration: Seamlessly integrate Inpoll Survey with Salesforce to unlock the full potential of feedback management.

  • Survey Design: Create surveys with ease using the platform's user-friendly interface and diverse question types.

  • Distribution: Deploy surveys across various channels to capture feedback from your target audience.

  • Analytics: Dive into real-time analytics to extract valuable insights and identify actionable trends.

  • Action: Transform insights into action, making data-backed decisions that optimize customer experiences.


InPoll Survey is a Salesforce application that allows you to create and distribute surveys to gather valuable feedback from customers. With this tool, you can customize questions, use logic builders, and analyze the responses to improve your company's services. The surveys can be distributed using Apex triggers or by generating a direct URL. The responses submitted by the end-users will be mapped to Salesforce objects, giving you insight into the trust and reliability of your product. It is more efficient than traditional methods of paper-based surveys and allows for faster data collection and analysis. Additionally, online surveys provide a controlled environment for market research and are a convenient way for respondents to share their feedback and opinions with the business.






Hot features of Inpoll Survey:


Design & Manage: Allows users to create and manage surveys by editing, viewing, and deleting them. It also includes the option to clone a survey and create new templates.


Builder Logic: Provides the ability to add questions with appropriate logic, such as multiple-choice, radio buttons, drop-down, short answers, paragraphs, rating, and slider. This makes the survey more interactive and interesting.





Distribution: Helps to distribute the survey to the potential participants and get them to complete the survey using object mapping and events. The survey can be sent out to customers based on certain conditions or events using a specified email field and email template.






Responses: The Summary section includes a survey summary with a response listing and summarized information about users' responses. The left-hand side section provides total responses with total views and pending survey responses. On the right-hand side, there are Responses and Analytics tabs. The Responses tab shows a response listing with filter search and export response functionality. In the Analytics tab, the user can find the question and date-wise response analysis.







Analytics: Helps to provide graphical representations of the responses submitted by the end-users, allowing the user to find the question and date-wise response analysis. Analytics refers to the process of analyzing the data collected from the survey responses. This can include creating graphical representations, such as charts and graphs, to help visualize the data and make it easier to understand. Analytics can also include more advanced techniques, such as statistical analysis, to identify patterns and trends in the data. It is used for question-wise as well as date-wise response analysis, which can be useful in identifying problem areas and making data-driven decisions.







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